Changes between Version 1 and Version 2 of TracTickets


Ignore:
Timestamp:
2006-09-10T02:41:18+02:00 (8 years ago)
Author:
trac
Comment:

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  • TracTickets

    v1 v2  
    1010An issue is assigned to a person who must resolve it or reassign the ticket to someone else. 
    1111All tickets can be edited, annotated, assigned, prioritized and discussed at any time. 
    12  
    13 '''Note:''' To make full use of the ticket system, use it as an ''in bucket'' for ideas and tasks for your project, rather than just bug/fault reporting.  
    1412 
    1513== Ticket Fields == 
     
    5755 
    5856=== State Diagram === 
    59 http://projects.edgewall.com/trac/attachment/wiki/TracTickets/Trac%20Ticket%20State%20Chart%2020040607DF.png?format=raw 
     57[[Image(http://projects.edgewall.com/trac/attachment/wiki/TracTickets/Trac%20Ticket%20State%20Chart%2020060603DF.png?format=raw)]] 
    6058 
    6159 
     
    8583If the list of possible ticket owners is finite, you can change the ''assign-to'' ticket field from a text input to a drop-down list. This is done by setting the `restrict_owner` option of the `[ticket]` section in [wiki:TracIni trac.ini] to “true”. In that case, Trac will use the list of all users who have logged in and set their email address to populate the drop-down field. 
    8684 
    87 ''Note that this feature is '''still experimental as of version 0.9'''. There is no way to only display a subset of all known users as possible ticket owners. Nor is there a convenient way to remove emeritus users short of directly modifying the database.'' 
    88  
     85To appear in the dropdown list, a user needs be registered with the project, ''i.e.'' a user session should exist in the database. Such an entry is automatically created in the database the first time the user submits a change in the project, for example when editing the user's details in the ''Settings'' page. Also, the user must have `TICKET_MODIFY` [TracPermissions permissions]. 
    8986 
    9087== Preset Values for New Tickets == 
     
    9491Possible variables are : 
    9592 
     93 * '''type''' - The type droplist 
    9694 * '''reporter''' - Name or email of the reporter 
    9795 * '''summary''' - Summary line for the ticket 
     
    108106'''Example:''' ''/trac/newticket?summary=Compile%20Error&version=1.0&component=gui'' 
    109107 
    110  
     108---- 
    111109See also:  TracGuide, TracWiki, TracTicketsCustomFields, TracNotification